Privacy Policy

Who we are

LŪVO is a sportswear brand based in Dubai, United Arab Emirates. This policy explains what personal information we collect when you visit luvosports.com or buy from us, and what we do with it. Questions: support@luvosports.com.

What we collect

• Order details — your name, email, phone number, delivery address, the items you bought and any name/number printing.
• Account details — if you sign in, your saved addresses, wishlist and files you upload (for example a crest for a teamwear enquiry).
• Messages — what you send us through the contact, teamwear or newsletter forms.
• Technical data — basic logs (IP address, browser) for security, and, only if you allow it, analytics cookies that tell us how the site is used.

We never see or store your card number. Payments are handled by Stripe.

How we use it

To process, deliver and support your orders; to answer your messages; to send order and shipping emails; to send our newsletter if you subscribed (unsubscribe at any time); and to keep the website secure and working well.

Who we share it with

Only the services we need to run the shop: Stripe (payments), our couriers (delivery), our email provider (order emails), Uploadcare (file and image hosting) and, if you allow analytics, Google. We do not sell your data.

How long we keep it

Order records are kept for as long as UAE law requires for accounting. Messages and account data are deleted on request unless we must keep them.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, or withdraw consent for marketing at any time by emailing support@luvosports.com.

Cookies

The site works without analytics cookies. If you accept them in the cookie banner, Google Analytics measures visits anonymously. You can change your choice at any time from the link in the footer.