Frequently asked questions

Yes. You only need an email address. Your order is linked to it, so you can sign in later with an emailed link to see every order.

Open Track your order and enter your order number and email. Once your order ships you also get an email with the courier and tracking number.

Contact us as soon as possible. If it has not been packed yet we can change or cancel it. Printed (name and number) items cannot be cancelled once printing has started.

Visa, Mastercard and American Express, plus Apple Pay and Google Pay where your device supports them. Payment is processed by Stripe; we never see or store your card number.

All prices are in UAE dirhams (AED) and include VAT where it applies. Your bank converts the amount if your card is in another currency.

In the UAE, 1–3 working days. International orders usually arrive in 5–10 working days. Orders placed before 2 pm (GST) on a working day ship the same day.

UAE delivery is AED 25 and free on orders over AED 200. International delivery is calculated at checkout and is free over AED 750.

You can return unworn items with their tags within 14 days of delivery for a refund or exchange. Personalised items (name and number) can only be returned if they are faulty.

Each product page has a size guide and fit notes. If you are between sizes, size up for a relaxed fit or contact us and we will help.

Yes, on every club kit. Choose your size, then add a name (up to 12 letters) and number (up to 2 digits). The printing fee is shown before you add to bag.

Yes. Our teamwear studio designs and produces kits for clubs, academies and gyms. Start on the Teamwear page — you can attach your crest and references.